Apple definitely could use the boost that AI may be able to provide, particularly for its 13-year-old assistant Siri, which Forrester Research Dipanjan Chatterjee now calls an “oddly unhelpful helper.”
Meanwhile, OpenAI’s ChatGPT is getting increasingly conversational — so much so that it recently sparked accusations of intentionally copying a piece of AI software voiced by Scarlett Johansson — and Google last month previewed an AI “agent” dubbed Astra that can seemingly see and remember things.
Besides using AI to spruce up Siri, Apple may also team up with OpenAI to bring some elements of ChatGPT to the iPhone, according to a wide range of unconfirmed reports leading up to Monday’s conference.
This will be the second straight year that Apple has created a stir at its developers conference by using it to usher in its entrance into a trendy form of technology that other companies already had been making inroads.
Last year, Apple provided an early look at its mixed-reality headset, the Vision Pro, which wasn’t released until early this year carrying a $3,500 price tag that has been a major impediment to gaining much traction. Nevertheless, Apple’s push into mixed reality, tweaked with a twist that it bills as “spatial computing,” has raised hopes that what is currently a niche technology will turn into a huge market.
Part of the optimism stems from Apple’s history of releasing technology later than others and then using sleek designs and services combined with slick marketing campaigns to overcome its tardy start to unleash new trends.
“Apple’s early reticence toward AI was entirely on brand,” Forrester’s Chatterjee wrote in a preview of the developers conference. “The company has always been famously obsessed with what its offerings did for its customers rather than how it did it.”
Bringing more AI into the iPhone, in particular, will likely raise privacy issues — a topic where Apple has gone to great lengths to assure its loyal customer base that it can be trusted not to peer too deeply into their personal lives.
One way Apple could reassure consumers that the iPhone won’t be used to spy on them is to leverage its own chip technology so most AI-powered features are handled on the device itself instead of remote data centers, often called “the cloud.” Going that route also would help protect Apple’s profit margins because AI technology through the cloud is far more expensive than when it is run solely on a device.
