“This will only be a temporary measure, till BSNL’s 4G network is commissioned by TCS. …This timely intervention, to be made by the Government of India, will go in a big way to stop the massive exodus of BSNL’s customers and also to ensure the early revival of BSNL,” reads the letter.
The BSNL Employees Union (BSNLEU) also highlighted the customer exodus from BSNL’s network, with subscribers porting to other telecom operators. Referring to TRAI data, it mentioned that 22,20,654 customers had ported out from BSNL in August 2023, and an additional 23,26,751 customers had done so in September 2023.
